Vol. 2 of the Browne Brief takes us to the U.S. team, where strong customer relationships and deep industry knowledge continue to shape the way Browne supports operators across the market.
From evolving kitchen demands to changing cookware preferences, our team brings valuable firsthand insight into what matters most to today’s foodservice professionals.

Meet Mike McGrath, Regional Sales Manager, Central USA
Mike has logged 46 years in retail and commercial foodservice.
He knows everyone, and he knows exactly what makes a kitchen tick. He’s spent his career sticking with companies that care about quality and strong family roots. He also gives massive credit to his wife and family for holding down the fort during decades of tradeshows and endless sales travel.
For Mike, it's never been about moving product; it's about the people. Whether he’s walking into a school, a hospital, or a high-end restaurant, he loves swapping ideas and making an operator's life a little easier. After all this time, he still treats the foodservice community like a group of friends vs. a client list.
with Mike McGrath
Q. You’ve been with Browne for over 25 years. What do chefs actually care about when it comes to pots and pans?
A. Honestly? It boils down to consistency and safety! Nobody has time for hot spots that scorch the sauce or warp the pan mid-service. Chefs just want cookware that heats evenly and survives the nightly rush.
That's why our Thermalloy Tri-Ply and Stainless Steel cookware are built thick—they don't warp, and they don't give you unpleasant surprises.
Durability is huge too. It has to clean up fast, look good in an open kitchen, and not break the bank.
Fun fact: over 20,000 chefs from the American Culinary Federation endorse Thermalloy. So yeah, it can take the heat.

Mike McGrath with a customer at a GFS show in the USA
Q. Why do operators stick with Browne?
A. They tell us it just works. It lasts forever, and on the off chance something goes sideways, our customer service team is all over it. No corporate runaround.
A lot of our clients actually use our gear in their home kitchens too. When people are willing to pay for quality over the cheapest bargain option, you know you’re doing something right.
Q. What’s one major US kitchen trend reshaping how people buy cookware right now?
A. Menus are shifting toward lighter, flavor-driven dishes and delicate sauces. Because of that, chefs are getting incredibly picky about flavor transfer.
Aluminum used to rule the market, but it can react with certain foods. Now, everyone is moving to stainless steel. It’s durable, non-reactive, and keeps the flavor pure.
Plus, between our stainless steel, carbon steel, and cast iron lineups, we’ve got induction-ready gear that looks good enough to use right in front of the guests.
![]()

We’ll continue to share the voices, stories, and expertise of the people behind Browne: the ones who help bring value to our partners every day.
Follow along to learn more from our team in the next edition of the Browne Brief.
Vol. 2 of the Browne Brief takes us to the U.S. team, where strong customer relationships and deep industry knowledge continue to shape the way Browne supports operators across the market.
From evolving kitchen demands to changing cookware preferences, our team brings valuable firsthand insight into what matters most to today’s foodservice professionals.

Meet Mike McGrath, Regional Sales Manager, Central USA
Mike has logged 46 years in retail and commercial foodservice.
He knows everyone, and he knows exactly what makes a kitchen tick. He’s spent his career sticking with companies that care about quality and strong family roots. He also gives massive credit to his wife and family for holding down the fort during decades of tradeshows and endless sales travel.
For Mike, it's never been about moving product; it's about the people. Whether he’s walking into a school, a hospital, or a high-end restaurant, he loves swapping ideas and making an operator's life a little easier. After all this time, he still treats the foodservice community like a group of friends vs. a client list.
with Mike McGrath
Q. You’ve been with Browne for over 25 years. What do chefs actually care about when it comes to pots and pans?
A. Honestly? It boils down to consistency and safety! Nobody has time for hot spots that scorch the sauce or warp the pan mid-service. Chefs just want cookware that heats evenly and survives the nightly rush.
That's why our Thermalloy Tri-Ply and Stainless Steel cookware are built thick—they don't warp, and they don't give you unpleasant surprises.
Durability is huge too. It has to clean up fast, look good in an open kitchen, and not break the bank.
Fun fact: over 20,000 chefs from the American Culinary Federation endorse Thermalloy. So yeah, it can take the heat.

Mike McGrath with a customer at a GFS show in the USA
Q. Why do operators stick with Browne?
A. They tell us it just works. It lasts forever, and on the off chance something goes sideways, our customer service team is all over it. No corporate runaround.
A lot of our clients actually use our gear in their home kitchens too. When people are willing to pay for quality over the cheapest bargain option, you know you’re doing something right.
Q. What’s one major US kitchen trend reshaping how people buy cookware right now?
A. Menus are shifting toward lighter, flavor-driven dishes and delicate sauces. Because of that, chefs are getting incredibly picky about flavor transfer.
Aluminum used to rule the market, but it can react with certain foods. Now, everyone is moving to stainless steel. It’s durable, non-reactive, and keeps the flavor pure.
Plus, between our stainless steel, carbon steel, and cast iron lineups, we’ve got induction-ready gear that looks good enough to use right in front of the guests.
![]()

We’ll continue to share the voices, stories, and expertise of the people behind Browne: the ones who help bring value to our partners every day.
Follow along to learn more from our team in the next edition of the Browne Brief.