BROWNE QUALITY ASSURANCE
LIMITED LIFETIME WARRANTYBrowne warranties Thermalloy® Stainless Steel Cookware to be free of defect in material, manufacturing and workmanship for the life of the product with the following exceptions:
• Coated fry pans - 90 day warranty. Product must be used normally and care instructions followed. Products that have been abused or misused will not be covered by the limited lifetime warranty
• Minor variations in materials and color are normal. Browne shall not be liable for loss of use of the product, incidental or consequent costs, expenses or damage however incurred by the purchaser.
ONE YEAR WARRANTY
Browne warranties, for a period of one year, to repair or replace any product it distributes (except as listed above) in which material, manufacturing or workmanship is deemed to be defective when the item has been used normally and care instructions have been followed.
90 DAY WARRANTY
Browne offers a 90 day warranty on all coated fry pans. Warranty is void where products have been abused or misused. Minor variations in materials and color are normal. Browne shall not be liable for loss of use of the product, incidental or consequent costs, expenses or damage however incurred by the purchaser.
5-Year Limited No-Chip Warranty
Browne offers a 5 year limited no-chip warranty on the Foundation collection from the date of delivery.
- Limited No-Chip Warranty is not valid on custom decoration items
- Browne Foodservice will replace at no charge any pieces returned and determined to qualify for the chip warranty after an internal examination
- Warranty applies only if the pieces have chipped under normal usage. We reserve the right to determine normal usage conditions
- Excludes chips to handles and spouts on beverage items as well as squared or angled square edges on dinnerware
- Warranty does not cover breakage or cracks
- To start a replacement claim, please contact your representative from the point of purchase